At Mars Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
We may collect the following types of information:
We use collected information to:
Delivery timelines are communicated at project start and depend on project scope, client responsiveness, and any third-party dependencies. Delays caused by late client feedback or content approval may extend delivery dates.
Each package includes a defined number of revision rounds, specified in the project proposal. Revisions beyond this scope may incur additional charges.
Clients may request project cancellation in writing. Any completed work and non-refundable costs incurred up to the cancellation date will be deducted from any refund, per our Refund Policy.
Mars Media is not liable for indirect, incidental, or consequential damages arising from the use of our services or deliverables. Our total liability is limited to the amount paid for the specific service in question.
Clients are responsible for providing timely feedback, accurate project information, necessary access/materials, and approvals required to complete the project on schedule.
Questions about this policy or your information? Reach mission control directly: